Frequently Asked Questions (FAQ) 

1. Q: What makes your home and body care products unique?

A: Our products stand out as they are crafted with utmost care using 100% essential oils. We take pride in providing natural, non-toxic solutions for a clean and refreshing experience.

2. Q: Do you offer shipping for your products?

A: Absolutely! We provide convenient shipping options to ensure our natural products reach your doorstep, bringing the goodness of essential oils to your home. Spend $150+ to get free shipping across Canada and the United States.

3. Q: What is your return and refund policy?

A: We want you to be completely satisfied with your purchase. If for any reason you are not happy with our products, please contact us within 30 days of receiving your order. We'll assist you with the return process and, if necessary, arrange a refund.

4. Q: Are your products safe for all skin types?

A: Yes, our products are formulated to be gentle and suitable for various skin types. However, if you have specific skin concerns or allergies, we recommend checking the product ingredients or consulting with a healthcare professional.

5. Q: Do you offer free pickup and in-store shopping?

A: Yes, we do! You can pickup your order anytime from Monday to Thursday from 10 am to 2 pm. We are closed Friday to Sunday. If you are unable to pickup during this time, we offer local delivery to the Metro Vancouver region for only $12.